Overview

This map is a topic-based listing of Consumer Data Right information published by the Commonwealth Treasury, the Australian Competition and Consumer Commission (ACCC), the Australian Office of the Information Commissioner (OAIC) and the Data Standards Body (part of Treasury).

The CDR agencies are working together on a variety of initiatives to improve guidance for CDR participants. This work recognises that there are currently several different channels that CDR stakeholders use to ask questions and find information. Our aim is to ensure guidance is coordinated and consistent across CDR stakeholders.

This information map is intended to assist CDR participants find the guidance they need on specific topics. It also provides advice on where to go to ask questions. In the longer term, we are looking at ways to consolidate CDR guidance and reduce fragmentation of information. For more information or to provide feedback please contact us.

Joining CDR

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    Ongoing obligations

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    Schedules

    Portals

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    Register

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    Obligations
    Consumer consents and dashboards
    Consumer complaints

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    Performance dashboard

     

     

     

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    Lodgement

    Biannual reports for data holders and data recipients are submitted through the CDR Participant Portal.

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    Participation pathways

    • Accreditation guidelines  | ACCC guide | Data recipients | Representatives | Outsourced service providers | Trusted advisers

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    Register

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    Register

     

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    Types of account holders

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    Products

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    Developer resources

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    Other resources

    CDR Support Portal

    A self-service enquiry channel. Participants can use this channel to ask questions or find articles about:

    • the CDR Rules, data standards and privacy safeguards
    • technical implementation of solutions and how to apply the data standards in practice.

    Managed by: DSB with input from the ACCC, OAIC, and Treasury

     Access the Support Portal

    CDR Participant Portal

    The portal through which:

    • a data holder can complete the registration process and
    • legal entity/person can complete and submit an application to become an accredited data recipient
    • participants can update and manage their information and view the Register of Accredited Persons.

    Managed by: the ACCC.

    Access the CDR Participant Portal

    CDR Service Management Portal

    A channel for technical issues relating to on-boarding, incident management and change requests within the CDR ecosystem.

    Participants can use this channel to:

    • communicate with each other and the ACCC
    • raise questions about the on-boarding process
    • raise an incident in the ecosystem with another participant or with the ACCC.

    Managed by: the ACCC

    Access the CDR Service Management Portal

    CDR contact us

    Information about how to:

    • the lodgement of privacy-related complaints
    • enquiries about compliance and enforcement
    • the submission of reports from participants

    Managed by: OAIC with ACCC input.

    Access CDR contact us

    Sector specific

    Support

    CDR Support Portal

    A self-service enquiry channel. Participants can use this channel to ask questions or find articles about:

    • the CDR Rules, data standards and privacy safeguards
    • technical implementation of solutions and how to apply the data standards in practice.

    Managed by: DSB with input from the ACCC, OAIC, and Treasury

     Access the Support Portal

    CDR Service Management Portal

    A channel for technical issues relating to on-boarding, incident management and change requests within the CDR ecosystem.

    Participants can use this channel to:

    • communicate with each other and the ACCC
    • raise questions about the on-boarding process
    • raise an incident in the ecosystem with another participant or with the ACCC.

    Managed by: the ACCC

    Access the CDR Service Management Portal

    CDR contact us

    Information about how to:

    • the lodgement of privacy-related complaints
    • enquiries about compliance and enforcement
    • the submission of reports from participants

    Managed by: OAIC with ACCC input.

    Access CDR contact us