Overview
This map is a topic-based listing of Consumer Data Right information published by the Commonwealth Treasury, the Australian Competition and Consumer Commission (ACCC), the Australian Office of the Information Commissioner (OAIC) and the Data Standards Body (part of Treasury). Find out more about CDR agency roles.
The CDR agencies are working together on a variety of initiatives to improve guidance for CDR participants. This work recognises that there are currently several different channels that CDR stakeholders use to ask questions and find information. Our aim is to ensure guidance is coordinated and consistent across CDR stakeholders.
This information map is intended to assist CDR participants find the guidance they need on specific topics. It also provides advice on where to go to ask questions. In the longer term, we are looking at ways to consolidate CDR guidance and reduce fragmentation of information. For more information or to provide feedback please contact us.
Joining CDR
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Ongoing obligations
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Rectification schedules
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Portals
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Register
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Obligations
Consumer consents and dashboards
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Performance dashboard
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LodgementBiannual reports for data holders and data recipients are submitted through the CDR Participant Portal. |
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Participation pathways
- Accreditation guidelines | ACCC guide | Data recipients | Representatives | Outsourced service providers | Trusted advisers
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Register
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Register
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Types of account holders
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Products
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Developer resources
- IT requirements for data holders | CDR webpage | Data holders
- IT requirements for data recipients | CDR webpage | Data recipients
- Participant conformance approach | ACCC guide | Data holders | Data recipients
- DSB video channel | Videos | Data holders | Data recipients
- Glossary | Knowledge article | Data holders | Data recipients
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Other resources
- Performance dashboard | Data analytics
- CDR register metrics collection | Knowledge article
- Register of current providers | ACCC register
- Rectification schedules | ACCC register
- Exemptions register | ACCC register
- What is CDR? | CDR website
- How it works | CDR website
- Your rights | CDR website
- Consumer Data Right stories | CDR website
- Frequently asked questions (FAQs) | CDR website
- Fact sheets | CDR website
- Videos | CDR website
- Consumer complaints | OAIC guide
CDR Support PortalA self-service enquiry channel. Participants can use this channel to ask questions or find articles about:
Managed by: DSB with input from the ACCC, OAIC, and Treasury |
CDR Participant PortalThe portal through which:
Managed by: the ACCC. |
CDR Service Management PortalA channel for technical issues relating to on-boarding, incident management and change requests within the CDR ecosystem. Participants can use this channel to:
Managed by: the ACCC |
CDR contact usInformation about how to:
Managed by: OAIC with ACCC input. |
Sector specific
- Rollout | CDR webpage
- CDR in the energy sector | CDR webpage
- Compliance guide for data holders - energy sector | ACCC guide | Data holders
- Eligibility criteria for CDR consumers in the energy sector | ACCC guide | Data holders
- Required consumer data and closed accounts in the energy sector | Knowledge article | Data holders
- Offline Customer Guidance | Knowledge article | Data holders
- Secondary users in the energy sector | ACCC fact sheet | data holders
- Compliance guide for data holders - banking sector | ACCC guide | Data holders
- Phasing in the banking sector | Infographic
- Banking Product Comparator | Knowledge article
- Add your organisation to the Banking Product Comparator | Knowledge article
- Validating your Product Reference Data Endpoints before adding to the Banking Product Comparator | Knowledge article
- Guidance for data holders — assessing whether a product is in scope for CDR | Knowledge article | Data holders
- ADI responsibility for Data Holder Brands | Knowledge article
- Secondary users in the banking sector | ACCC fact sheet | data holders
Support
CDR Support PortalA self-service enquiry channel. Participants can use this channel to ask questions or find articles about:
Managed by: DSB with input from the ACCC, OAIC, and Treasury |
CDR Service Management PortalA channel for technical issues relating to on-boarding, incident management and change requests within the CDR ecosystem. Participants can use this channel to:
Managed by: the ACCC How to get access to access the CDR Service Management Portal |
CDR contact usInformation about how to:
Managed by: OAIC with ACCC input. |