Overview

This page lists guides issued by the ACCC for participants in the Consumer Data Right ecosystem. The Office of the Australian Information Commission has further guidance and advice on privacy obligations.

See also: compliance and enforcement policy | frequently asked questions | portal user guides | resources for consumers

Accreditation

These guidelines assist applicants on lodging a valid application to become an accredited person under the Consumer Data Right.

On-boarding

This guidance outlines the on-boarding process for new participants (data holders and data recipients) in the Consumer Data Right ecosystem.

Conformance Test Suite

The Participant Conformance Approach discusses activities participants are expected to have completed prior to the Conformance Test Suite (CTS).

The CTS general guidance material provides a general overview of CTS for participants.

The CTS technical guides provide more detailed guidance on CTS system for both accredited data recipients and data holders, including previous versions and version history.

Joint accounts

This document provides an overview of the treatment of joint accounts under the CDR rules. The rules deal with sharing CDR data from a joint account and prescribe how sharing arrangements can be authorised and approved by joint account holders.

White label products

The following guidance clarifies:

  • consumer data sharing obligations in respect of white label products, and
  • when two data holders may agree who will respond to product data requests in respect of a white label product and, if they do this, which data holder remains accountable for the obligation under the rules.

Compliance - energy sector

This guide will assist energy retailer data holders to understand and comply with their obligations under the Consumer Data Right Rules and Standards.

Reporting

See the ACCC website and examples and templates for information relating to rule 9.4 reporting obligations under Part 9 of the Competition and Consumer (Consumer Data Right) Rules 2020. 

Exemptions

These guidelines outline the approach the ACCC will take in relation to applications for exemption under section 56GD of the Competition and Consumer Act 2010 from one or more of the provisions of the Consumer Data Right regime. Exemptions are published on the CDR exemptions register.