Overview
This page lists guides issued by the ACCC for participants in the Consumer Data Right ecosystem. The Office of the Australian Information Commission has further guidance and advice on privacy obligations. The Data Standards Body has further guidance on implementing the Consumer Data Standards.
See also: CDR information map | compliance and enforcement policy | frequently asked questions | portal user guides | resources for consumers
Accreditation
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Accreditation guidelines, supplementary guidelines and related documents.
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Accreditation checklist and support package
On-boarding
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On-boarding process for new participants
Conformance Test Suite
The Participant Conformance Approach discusses activities participants are expected to have completed prior to the Conformance Test Suite (CTS).
The CTS technical guides provide detailed guidance on the CTS system for both accredited data recipients and data holders, including previous versions and version history.
Compliance
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Assisting banking data holders to understand and comply with their obligations under the CDR Rules and Standards
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Assisting energy retailer data holders to understand and comply with their obligations under the CDR Rules and Standards
Reporting
See the ACCC website and examples and templates for information relating to rule 9.4 reporting obligations under Part 9 of the Competition and Consumer (Consumer Data Right) Rules 2020.
Exemptions
These guidelines outline the approach the ACCC will take in relation to applications for exemption under section 56GD of the Competition and Consumer Act 2010 from one or more of the provisions of the Consumer Data Right regime. Exemptions are published on the CDR exemptions register.
Joint accounts
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Overview of the treatment of joint accounts under the CDR rules
White label products
The following guidance clarifies:
- consumer data sharing obligations in respect of white label products, and
- when two data holders may agree who will respond to product data requests in respect of a white label product and, if they do this, which data holder remains accountable for the obligation under the rules.
CDR data
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Outlines the obligations of accredited data recipients in relation to the treatment of de-identified and redundant data.
Assessing eligibility
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Guidance for data holders in the energy sector to help them assess whether a consumer is eligible for data sharing.
Other topics
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This document provides guidance to data holders about matters to consider when assessing the interaction between powers of attorney and the CDR.