Getting help with using our website

If you have any difficulty in accessing our information, viewing documents or video content, please contact us using the website feedback form, or via post at:

Online Communications, Strategic Communications Branch
Australian Competition and Consumer Commission
GPO Box 3131
CANBERRA ACT 2602 Australia

National Relay Service

If you have a hearing or speech impairment and wish to contact our Infocentre, you can use the National Relay Service (NRS),

  • TTY users phone 133 677 then ask for 1300 302 502
  • Speak and Listen users phone 1300 555 727 and ask for 1300 302 502
  • Internet relay users connect to the NRS and ask for 1300 302 502

Downloadable documents

Our site contains information in PDF and Microsoft Office formats. These documents have been created with accessibility features in mind. You may need to download additional software or apps to view these documents.

Customising browser options

You can change the way your internet browser displays the website to suit your needs.

Government standards

Our website is developed to conform with Web Content Accessibility Guidelines version 2.0 (WCAG2), and we are committed to meeting the Australian Government’s Web Accessibility National Transition Strategy (NTS) and our obligations under the Disability Discrimination Act 1992 and the UN Convention on the Rights of Persons with Disabilities.