The following fact sheets and FAQs provide guidance to providers on key areas of the Consumer Data Right system. Guidance may be amended from time to time to address new developments as Consumer Data Right is implemented across banking and energy and expands into sectors, such as telecommunications.

CDR representatives

This document provides guidance to accredited data recipients (ADRs) regarding the ‘CDR representative model’, one of the new pathways to participation introduced in version 3 of the CDR Rules.

CDR representative FAQs (260.91 KB) PDF 260.91 KB 10 February 2022


Find out more about becoming accredited under Consumer Data Right, including applying to become accredited, sharing data, the accreditation criteria and information security. You can also visit the Becoming an accredited data recipient section. 

CDR accreditation - fact sheet (197.68 KB) PDF 197.68 KB 2 December 2022


Read more about the Consumer Data Right on-boarding process. On-boarding prepares new providers for active participation in the Consumer Data Right ecosystem once they are accredited (for data recipients) or registered (for data holders). 

On-boarding in CDR- fact sheet (256.63 KB) PDF 256.63 KB 20 December 2022

Privacy-related questions

The Office of the Australian Information Commissioner (OAIC) has developed suggested content to help accredited data recipients explain Consumer Data Right privacy protections to their customers.

Privacy related questions for consumers of accredited data recipients - FAQs (311.04 KB) PDF 311.04 KB 17 February 2021

Secondary users

These documents provide guidance for data holders on the treatment of secondary users under the CDR Rules in the banking and energy sectors. Participants should read this guidance in conjunction with the CDR Rules.


Secondary users in the banking sector - fact sheet (157.28 KB) PDF 157.28 KB 21 December 2022


Secondary users in the energy sector - fact sheet (250.72 KB) PDF 250.72 KB 20 December 2022

Nominated representatives, non-individuals and partnerships

This document provides guidance for data holders on the treatment of non-individuals and partnerships under the CDR Rules. This guidance is intended to apply across designated sectors. Participants should read this guidance in conjunction with the CDR Rules.

Nominated representatives of non-individuals and partnerships in CDR - fact sheet (232.99 KB) PDF 232.99 KB 20 December 2022