About the CDR Service Management Portal

The CDR Service Management Portal is provided by the ACCC for CDR participants to communicate technical incidents between each other, or with the ACCC CDR Technical Operations team.

The CDR Technical Operations team undertake a ‘monitoring’ approach to facilitate effective resolution of issues and promote a healthy and effective CDR ecosystem.

Gaining access

Through the CDR on-boarding process, each participant will identify a responsible person, or group, in their organisation to be granted access to the CDR Service Management Tool. Other users who wish to have access, can request access by consulting their organisations CDR representative or by emailing the CDR Technical Operations team.