About the schedule

The ACCC monitors and enforces compliance with the CDR obligations set out in the Competition and Consumer Act 2010 (Cth), the Competition and Consumer (Consumer Data Right) Rules 2020 (the CDR Rules) and the Consumer Data Standards.

Data holders’ obligations commenced on various dates - see the CDR rollout

Some data holders have received an exemption from certain obligations under s56GD of the Act. The CDR exemptions register lists all exemptions granted.

This rectification schedule sets out information provided by data holders to the ACCC. We have published this information to provide a reference for accredited data recipients and consumers regarding potential issues in data holders’ CDR implementations.

We expect data holders to promptly rectify their non-compliance or face possible enforcement consideration in line with the ACCC/OAIC Compliance and Enforcement Policy for the Consumer Data Right. Listing an issue on this rectification schedule does not preclude the ACCC from pursuing compliance or enforcement action in-line with this policy.

Data holders that are not currently active on the CDR Register and do not have an exemption from this requirement are listed in a separate rectification schedule.

This table is current as at 15 May 2024.

Banking - major data holders

The data holders listed in the table below are the four major data holders and their non-primary brands.

Data holder (brand) Issue Proposed resolution date
Australia and New Zealand Banking Group Limited (ANZ)

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Alternative functionality to be delivered - Delivered functionality that allows account holders to cease secondary user data sharing for a specific authorisation and also allows account holders to remove the secondary user permission completely.

TBC
Data holder (brand) Issue Proposed resolution date

Commonwealth Bank of Australia (CBA)

Brand:

Brands:

CommBank, Bankwest, and CommBiz

1. ‘Get Metrics’ version 5 – data latency within some authorisation metric fields

A data latency issue is affecting some fields within the authorisation metric of the ‘Get Metrics’ version 5 endpoint.

31 July 2024

Commonwealth Bank of Australia (CBA) 

Brands:

CommBank and Bankwest

2. CBA – Secondary User indication Rules

CBA will build the functionality for account holders to cease secondary user data sharing on an ADR basis

TBC

Commonwealth Bank of Australia (CBA)

Brand:

Bankwest

3. Bankwest - Secondary User Indication Rules

Bankwest will build the functionality for account holders to cease secondary user data sharing on an ADR basis

TBC

Commonwealth Bank of Australia (CBA) 

Brand:

CommBank

4. Some products require enablement of data sharing

CBA will provide rectification plans when available.

TBC

 

Data holder (brand) Issue Proposed resolution date
National Australia Bank Limited (NAB) 1. CreditLimit field in GET Account Balance API. 28 June 2024
  2. Account Details API Version Bug: When calling GetAccountDetail with an x-v of 2 and an x-min-v of 1, the API fails with a 406 due to issue with version handling logic.  31 July 2024
  3. Get Metrics v5. 12 August 2024
 

4. Additional transaction service codes provided in Get transactions detail.

Identifier of the applicable overlay service. Valid values are: X2P1.01. NAB also provides X2P1.04 and SCT.04 in some situations.

30 August 2024
 

5. NAB currently does not provide transaction ids for non-NPP transactions.

6. Display Name (displayName) values from Get Accounts and Get Account Details API don’t match.

30 September 2024
 

7. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing.

Implementation paused pending rules review

8. In Account Details API, current “DepositRate” and “LendingRate” is provided to ADRs. However, additional fields present in” Deposit Rates” and “Lending Rates” objects are currently not returned for business and personal products.

9. In Account Details API, “Features” optional object  for the accounts is not returned for business and personal products.  

10. In Account Details API,  “Fee” optional object for the accounts is not returned for business and personal products. 

TBC

National Australia Bank Limited (NAB)

Brands:
Citi, Coles Financial Services, Kogan Money Credit Cards, Qantas Premier Credit Cards, Card Services

11. Metrics V5 27 May 2024
Data holder (brand) Issue Proposed resolution date

Westpac Banking Corporation

Brand:

Westpac,

St.George,

Bank of Melbourne,

Bank SA,

Asgard

1.GetMetrics Version 5:

Westpac’s reporting of the new abandonment metrics is currently inaccurate.

7 June  2024
 

2. Secondary User Indication Rules

Westpac received guidance from the ACCC in a letter dated 26 October on the interpretation of rules concerning an account owner’s ability to restrict authorised Secondary Users from further data sharing for specific accredited persons.

Westpac have delivered functionality that allows an account owner to stop continuing data sharing consents authorised by secondary users to ‘an accredited person’. This functionality is in place for all currently delivered scope.

TBC

Banking - non-major data holders

Data holder (brand) Issue Proposed resolution date

AMP Bank Ltd

Brand:

AMP Bank

  1. Get Metrics v5 - unable to provide a number of fields for amended consents or abandoned consent flows.
September 2024
  2. Information Security Profile - refresh tokens
Missed implementation related to cycling refresh tokens.
TBC
 

3. Rule1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements – Ceasing secondary user data sharing.

Alternate functionality of allowing account holders to withdraw secondary user account sharing for specific authorisations was delivered on 23/6/23. 

Further implementation has been paused pending rules review.

TBC
Australian Military Bank

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements -Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC

Australian Military Bank

Brand: RSL Money

2. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements -Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC
Australian Mutual Bank Limited

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements -Ceasing Secondary User Data Sharing

Alternative functionality to be delivered

TBC
Australian Unity Bank Limited

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements -Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC

Auswide Bank Ltd

Brand: 

Auswide Bank

1. Aspects of the Secondary User obligations for Data Holders relating to the ability of an Account Holder to block a Secondary User from sharing data from a specific account with a specific accredited person (i.e. Data Recipient).

Implementation paused pending rules review

TBC
Bank Australia Limited - Bank Australia 1.Some fees are missing across some savings and transactions products. 30 June 2024
B&E Ltd (T/a Bank of us)

1. Blocking sharing for specific ADRs in relation to secondary users not supported

Alternative functionality to be delivered

TBC
Bank of China (Australia) Ltd

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements -Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC

Bank of Queensland Ltd

Brands:

BOQ,

Virgin Money Australia,

BOQ Specialist,

DDH Graham

1. Requests for large volumes of transaction history may fail in limited circumstances 31 July 2024
  2. Customers on legacy platforms do not experience commensurate latency  TBC
  3. Blocking sharing for specific ADRs in relation to secondary users not supported TBC

Bank of Queensland Ltd

Brand:

BOQ

4. Not all eligible sole trader accounts are available for CDR sharing 31 May 2024 

Bank of Queensland Ltd

Brand:

BOQ Specialist

5. Currently, data presented via the CDR APIs is not commensurate with data presented via the primary digital channel (personal loans, complex accounts, and direct debits) 30 May 2024
  6. Credit card paymentDue field is showing current balance rather than payment due amount (awaiting fix from Indue) 31 May 2024
  7. Pending transactions for credit cards are not currently shared (awaiting fix from Indue) 31 May 2024

Bank of Queensland Ltd

Brand:

ME Bank

8. Time zone inconsistency between platforms leading to some transactions being delayed 31 May 2024
Bank of Sydney

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC

Bendigo and Adelaide Bank Ltd

Brand:

Bendigo Bank

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements – Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC
Beyond Bank Australia Limited - Beyond Bank Australia
  1. CDR v5 dashboard changes were introduced on 11 April 2024, which require displaying the details of each authorisation’s amendment linked by cdr_arrangement_id  with an obligation date of 1st July 2024.
TBC
Data holder (brand) Issue Proposed resolution date
Cairns Penny Savings & Loans Ltd t/as Cairns Bank 1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements- Ceasing Secondary User Data Sharing
Alternative functionality to be delivered
TBC
Central Murray Credit Union Limited

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Alternative functionality to be delivered

TBC
Central West Credit Union Ltd 1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements- Ceasing Secondary User Data Sharing. Alternative functionality to be delivered TBC
Challenger Bank Ltd

1. Data Quality

a. Data for closed accounts currently is unavailable

b. Lending repayment transaction amount value is incorrect

27 June 2024
 

2. Non-Functional

GetTransactionsAPI - Unable to retrieve the transactions within specified timeframes of 1.5 or 4 seconds when the transaction volume exceeds 1000 records.

27 June 2024
 

3. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Alternative functionality to be delivered.

TBC

Coastline Credit Union Limited

Brand:

Coastline Credit Union

1. Fixed Term Deposit Term Disclosure 31 December 2024
  2. CDR v5 dashboard changes to display the details of each authorisation’s amendment linked by cdr_arrangement_id 31 December 2024

Community First Credit Union

Brand:

Community First Credit Union; Easy Street; Amigo

1. Rule 15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Alternative functionality to be delivered

TBC
Credit Union Australia Ltd (T/a Great Southern Bank) 1. The response value in minInstalmentAmount field for Loan accounts has incorrect value. 19 December 2024
 

2. Stop Personal Delegate Sharing with Specific ADR.

Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements – Ceasing Secondary User Data Sharing

Alternative functionality to be delivered.

TBC

Credit Union SA Ltd

Brand: 

Credit Union SA

1. Missing transaction long description 30 June 2024
 

2. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Account holders will be unable to indicate that they no longer approve of data disclosure to a particular accredited person in response to a request made by a particular secondary user. 

Implementation paused pending rules review 

TBC
Defence Bank Limited

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Alternative functionality to be delivered

TBC

 

Data holder (brand) Issue Proposed resolution date
Family First Credit Union Limited

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements- Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC
Fire Service Credit Union Ltd

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements- Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC
First Option Bank Ltd

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Alternative functionality to be delivered

TBC
Ford Co-operative Credit Society Limited (T/a Geelong Bank)

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Alternative functionality to be delivered

TBC

G&C Mutual Bank Limited

Brand:

 G&C Mutual Bank

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing
Alternative functionality to be delivered
TBC
Goulburn Murray Credit Union Co-operative Limited

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Alternative functionality to be delivered

TBC

 

Data holder (brand) Issue Proposed resolution date

Heritage and People's Choice Ltd

Brand:

People's Choice Credit Union

1. Secondary Users functionality to enable an account holder to permanently withdraw authority for a secondary user to share to a specified ADR entity not available

Functionality available to enable account holders to cease secondary user data sharing for a specific authorisation.

TBC
Horizon Credit Union Ltd (T/a Horizon Bank)

1.  Account holder unable to cease data sharing to a particular accredited person in response to a request made by a secondary user (Rule1.15(5)(b)(i))

Implementation paused pending rules review

TBC
HSBC Bank Australia Limited (HSBC) 1. Secondary users can be enabled for credit cards in line with the rules. However, the credit card is not available for sharing by secondary users at this time. 31 August 2024
  2. For instances where a Secondary users shares an Everyday Global Account non-AUD sub-account, the transactions and account balance information is not being shared. Data Sharing is working as expected for the Primary AUD account. 31 August 2024
  3. Customers who hold a supplementary card to a credit card will receive a 'service unavailable' message when creating a new consent.  31 August 2024
  4. Performance times not aligned to non-functional requirements in limited cases. TBC
 

5. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements-Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC

HSBC Bank Australia Limited

Brand:

HSBC Wholesale Banking

5. Performance times not aligned to non-functional requirements. TBC
Hume Bank Limited

1. FDO for data holders ignoring unsupported authorisation scopes

2. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements- Ceasing Secondary User Data Sharing

Alternative functionality to be delivered

TBC
Illawarra Credit Union Ltd 1. Get Bulk Balances API returned nil data 29 February 2024
  2. Alignment of product and product detailed information is not commensurate with the primary digital channel 30 June 2024
 

3. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements- Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC
  4. Historical CDR data available from 1 January 2017: Transactional data is not available from 1 January 2017 to 1 October 2018. Transactional data is available from 2 October 2018 onwards. No proposed resolution date
IMB Ltd (T/a IMB Bank) 1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements – Ceasing Secondary User Data Sharing Implementation paused pending rules review TBC
ING Bank (Australia) Ltd (ING) 1. Product reference data correction: 5x interest rates for the ‘Fixed Rate Home Loan’ product with the ‘Interest Only & Owner Occupied with Orange Advantage product’ variation needs to expand on the additional information provided to say “Where an owner occupier Fixed Rate Loan is combined with an Orange Advantage (100% interest Offset) home loan, a fixed interest rate discount of 0.10% p.a. will apply to our advertised fixed interest rates", to resolve any confusion with the rates 31 May 2024
  2. Valuation Fees are not currently included in the product reference data for home loan products, since only complex loan applications (multiple securities) incur a charge. Update to the product reference data may be necessary if this fee were to apply 31 May 2024
  3. For product reference data in the ‘interest payment due’ field (used to calculate repayments), currently not populated for all home loan interest rates. To ensure consistency update required for this field and set ‘In Arrears’ for all lending rates 30 June 2024
 

4. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements – Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC
Laboratories Credit Union Limited

1. Secondary User obligations for Data Holders relating to the ability of an Account Holder to block a Secondary User from sharing data from a specific account with a specific accredited person. Non-compliance with Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) from Secondary Users/Nominated Representatives Nov 1 Update

Implementation paused pending rules review.

TBC
Macarthur Credit Union Ltd

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Alternative functionality to be delivered

TBC

Macquarie Bank Ltd 

Brand: 

Macquarie Bank

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing.Alternate functionality of allowing account holders to withdraw secondary user account sharing for specific authorisations is in place.Further implementation has been paused pending Rules review to allow account holders to restrict authorised secondary users from further data sharing for specific accredited persons. TBC
Maitland Mutual Limited

1. CDR Data Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) due 1 November 2022 – Secondary Users obligations (non- account holders) to share data on the account owner(s) behalf

Alternative functionality to be delivered

TBC
Members Banking Group Limited (t/a RACQ bank)

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements- Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC
MyState Bank Limited

1. Delayed delivery of Joint Accounts requirements

2. Delayed delivery of non-individuals, or partnerships, or nominated representatives or secondary users

1 July 2024
  3. missing amounts in the Get Transactions For Account API TBC

Newcastle Greater Mutual Group Limited

Brand:

Newcastle Permanent

1. Compliance with Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) of the Competition and Consumer (Consumer Data Right) Rules 2022.

Alternative functionality to be delivered

TBC
  2. When applying Rule 1.10B & Part 2 of Schedule 3, CDR Consumer Eligibility is determined at the Brand level (Newcastle Permanent) not the Legal Entity level (NGM Group). TBC

Northern Inland Credit Union Limited

Brand: 

Northern Inland Credit Union

1. Wrong Account Number for Get Balances for Specific Accounts. Receive unexpected error code 400-Expected Error Encountered. Expected error code 422-Invalid Banking Account. TBC
  2. Request Page beyond the Last Page for Get Products. Unexpected error code 500-unexpected error. Expected error code 422 Invalid Page. TBC
  3. CDR Register OAuth Client Id is missing. Basic Admin Metrics Data for admin:metrics.basic:read TBC

 

Data holder (brand) Issue Proposed resolution date

Orange Credit Union Ltd

Brand:

Orange Credit Union

1. Inaccurate lendingratetype disclosed for some introductory mortgage products 30 August 2024
  2. Inaccurate value included in applicationFrequency field for term deposit 30 August 2024
 

3. Rule 1.15 (5)(b)(b) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC
PayPal Australia Pty Ltd 1.‘Get Metrics’ version 5; unable to provide a number of fields for amended consents or abandoned consent flows. 31 January 2025

Police & Nurses Limited

Brands:

P&N Bank

bcu

1. End to End ID not shown in Get Transaction Detail. 30 June 2024
  2. OBS-857: Nickname not displaying consistently in schedule payment information. Determine correct nickname for scheduled payments by matching Internet Banking. 30 June 2024
 

3. Non-individuals - Ceasing secondary user sharing to specific ADR Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) of the Competition and Consumer (Consumer Data Right) Rules 2020.

Alternative functionality has been delivered however rules are still under review.

TBC
Police Credit Union Ltd

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Alternative functionality to be delivered

TBC
Police Financial Services Limited (T/a BankVic)

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC

QPCU Limited

Brand:

QBANK

1. Rule 2.4(3)(b) BankingProductRateTierV3 TBC
 

2. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Alternative functionality to be delivered. Awaiting core banking provider.

TBC
Data holder (brand) Issue Proposed resolution date
Rabobank Australia Ltd

1. The functionality for an Account Holder to block their Secondary User from data sharing from an account with a specified Accredited Data Recipient is currently unavailable.

Implementation paused pending rules review

TBC
Regional Australia Bank Ltd

1, Product data fields are missing in GetAccountDetail call response.

2. Historical transactions older than around three years are not being shared.

3. Term deposit details are missing in GetAccountDetail API response.

4. ScheduledPayment nickname is not being shared.

30 September 2024
 

5. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC
Southern Cross Credit Union Ltd

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Alternative functionality to be delivered

TBC
South West Slopes Credit Union Ltd

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Alternative functionality to be delivered

TBC
Suncorp-Metway Limited (T/a Suncorp Bank) 1. Some interest only loans are returning repayment type as principal and interest 27 June 2024
 

2.  Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements- Ceasing Secondary User Data Sharing

Alternative functionality to be delivered

TBC
Data holder (brand) Issue Proposed resolution date

Teachers Mutual Bank Limited

Brand: 

Teachers Mutual Bank

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements- Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC
The Broken Hill Community Credit Union Ltd
  1. The following items, as uncovered by the CX guidance on 11 Apr 2024:

• additional requirements regarding the latest/current authorisation details being part of the consent history
• details of the amendment in line with the date of amendment in the consent history
• highlighting of relevant area(s) changed in the amendment

1 January 2025
 

2. Transaction long description (Teller Journal Transactions) (780)

3. NPP End to end ID missing - Get Transaction Detail (572)

4. Non-individuals - Ceasing secondary user sharing to specific ADR Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) of the Competition and Consumer (Consumer Data Right) Rules 2020. Seeking clarification on requirements to determine changes and impact to delivery timeline

TBC
The Capricornian Ltd

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC
Transport Mutual Credit Union Limited

1. Non-individuals - Ceasing secondary user sharing to specific ADR Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) of the Competition and Consumer (Consumer Data Right) Rules 2020.

Alternative functionality to be delivered

TBC

Unity Bank Limited

Brands:

Unity Bank

Reliance Bank

1. Existing software does not cater for Rule 1.15 (5)(b)(i) and Rule 4.6A(a)(ii) in relation to account holders ceasing a sharing arrangement to a data recipient made by a secondary user

Alternative functionality to be delivered

TBC
Victoria Teachers Limited (t/a Bank First)

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Implementation paused pending rules review

TBC
Warwick Credit Union Ltd 1. Rule 1.15(5) (b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing
Alternative functionality to be delivered
TBC
WAW Credit Union Co-Operative Ltd 1. Get Customer Details - areaCode and fullNumber in CommonPhoneNumber for purpose HOME Ongoing
  2. Limited offer TD Product Reference Data to be reconfigured for the CRD Menu as soon as testing is completed. 31 May 2024
  3. Inaccurate Product Reference Data related to Home Loan Interest Rates and Loan-to-Value Ratio tiers 26 June 2024
 

4. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Alternative functionality to be delivered

TBC

Woolworths Team Bank Limited

Brand:

Woolworths Team Bank

1. Rule 2.4(3), Data Quality

Inaccurate Data being returned as links are broken on the website due to the new website being launched.

2. Rule 2.4(3) Data Quality
Inaccurate Product Reference Data related to Home Loan Interest Rates and Loan-to-Value Ratio tiers

3.  Rule 2.4(3) Data Quality
Inaccurate Data being returned, missing features and eligibility conditions.

4. Rule 2.4(3) Data Quality
Inaccurate Data being returned, missing features and eligibility conditions and Minimum Value required.

5. Rule 2.4(3) Data Quality
Information for some products published on WTB’s website is missing from WTB’s product data request service in relation to Fixed Interest Rate Home loans, Variable Home Loans, and special Term Deposits.

31 May 2024
 

6. Rule 1.15(5)(b) (i) and Rule 4.6A(a)(ii) requirements - Ceasing Secondary User Data Sharing

Alternative functionality to be delivered

TBC

Energy - retailers

Data holder (brand) Issue Proposed resolution date

Globird Energy Pty Ltd

Brand: 

Globird Energy

1. We will not be compliant with the requirement to share data with nominated representatives of business customers from 1 November 2023. 1 May 2024
  2. Features associated with adding large Customers (Business Accounts) will not be ready by original date. 20 June 2024
Data holder (brand) Issue Proposed resolution date
Origin Energy Limited

1. Rule 1.15(5)(b)(i) and Rule 4.6A(a)(ii) requirements- Ceasing Secondary User Data Sharing

Implementation paused pending rules review.

TBC
Data holder (brand) Issue Proposed resolution date

Powershop Australia Pty Ltd (Energy)

Brand:

Kogan Energy

Powershop

1.Error 500 for billing and invoicing endpoints:
When accredited data recipients are requesting billing and invoicing data for customers for dates which are outside the period the customer is associated with that site, the system throws an error 500.
31 May 2024
 

2. Active consent when consumer becomes ineligible:

When a customer has a data sharing arrangement, and the customer becomes ineligible, data sharing stops and recipients get the appropriate error when requesting data, however, the consent remains active.

The consent should expire but is not currently happening. Because of this, recipients are unaware and keep trying again to get data.

31 May 2024
Data holder (brand) Issue Proposed resolution date
Sumo Power Pty Ltd

1. Nominated representative process

Nominated representatives cannot provide authorisation to share data

1 May 2024