About the schedule

The ACCC monitors and enforces compliance with the CDR obligations set out in the Competition and Consumer Act 2010 (Cth), the Competition and Consumer (Consumer Data Right) Rules 2020 (the CDR Rules) and the Consumer Data Standards.

This rectification schedule sets out information provided to the ACCC by the Australian Energy Regulator (AER) in its capacity as the data holder for product reference data for the consumer data right. We have published this information to provide a reference for users of CDR product data and consumers.

We expect all data holders to promptly rectify their non-compliance, and we assess all non-compliance in accordance with the ACCC/OAIC Compliance and Enforcement Policy for the Consumer Data Right. Listing an issue on this rectification schedule does not preclude the ACCC from pursuing compliance or enforcement action in line with this policy.

The AER is working to resolve the issues outlined, and we expect updated remediation dates will be provided in due course. If stakeholders have questions about the impact of specific gaps, please contact CDR-Support@aer.gov.au, if you have other questions about the schedule, please contact the ACCC at accc-cdr@accc.gov.au

This table is current as at  15 November 2023.

Impacted area Issue Proposed resolution date

Common Field Types – Rate String

The Consumer Data Standards Common Field Types Standard specifies that a RateString value is a percentage, presented by a value with at least one value before a decimal point, and up to 16 digits following the decimal point.

The values in some Energy Plan payloads are formatted as percentages, rather than the required rate string value. (e.g 100% is represented as 100 rather than 1.0)

29 March 2024


‘Amount’ field is required if ‘term’ is a value other than PERCENT_OF_BILL. Instances observed where amount is not provided where term is a value other than PERCENT_OF_BILL

29 March 2024


‘Days’ field permits specified enumerated values. BUSINESS_DAYS is not a specified value. Instances observed where this value is disclosed in the days field.

29 March 2024

Get Generic Plan Detail

‘coolingOffDays’ is required by the Standards to be a positive integer. Energy product data currently discloses this value as a string (e.g “10” as opposed to 10).

29 March 2024


The Standards provide for a ‘displayname’ field. Product data includes a ‘name’ field in this object instead. The field `name` in should be `displayName`

29 March 2024


x-fapi-interaction-id on Get Generic and Common API requests if present in the request header but if the value is blank then it should not replay the blank value. 

29 March 2024

Energy Plan Contract

The Standards provide specifies that ‘pricing model’ is a mandatory field within this object. Instances have been observed in which the field is not provided for gas contracts.

31 May 2024

Payload Accuracy

Volume amounts for stepped gas plans are rounded. e.g. 27.4MJ per day is rounded to 27MJ per day.

Known example:

  • DOD446935MR@VEC

31 May 2024

Missing plans

There are plans listed in VEC and on the retailer's website that are not returned by CDR product data: Known examples:

  • TRU447180MS,
  • TRU447179MS,
  • TRU447178MS,
  • TRU447177MS,
  • TRU447176MS,
  • TRU447173MS,
  • TRU447172MS,
  • TRU447171MS,
  • TRU447170MS,
  • TRU447169MS.

31 May 2024

Get Generic Plan Detail V2

Get Generic Plan Detail V2 became mandatory on 1 November 2023. This endpoint version is not currently supported.

31 July 2024

Energy Plan Controlled Load

Energy Plan Controlled Load structure field names and structure do not match CDR Standards specification. For example, Standards provided that ‘rateBlockUType’ is a mandatory field. Instances have been observed where this is not provided.

31 July 2024

Get Generic Plans

The ‘number of records’ value returned by the meta object may differ from the total number of plans returned.

31 July 2024

Use of text field instead of appropriate structured field

No attribute for the amount of solar feed-in tariff caps eg. First 10kWh per day at 15c and then 6c thereafter. The cap amount is included in the description attribute as a string of text in an inconsistent manner.

31 July 2024

Payload Completeness

Upfront Gas Credits are not always returned. Known examples:

  • AGL360499MRG7,
  • AGL360516MRG7,
  • AGL360513MRG8,
  • AGL360517MRG8,
  • AGL360519MRG7

31 July 2024

Common Field Types - EnergyPlanTariffPeriod

‘startTime’ and ‘endTime ‘values must be of TimeString format, meaning that they must meet the requirements of RFC3339. Current values being returned are string "HH:MM".

TBA – See change request 613 for more information